frequently asked questions
What kind of products does Swarnim House of Artisans offer?
We offer thoughtfully selected handcrafted textiles, scarves, stoles, accessories, and heritage-inspired gifts created with traditional Indian artistry.
Are your products handmade?
Our collections feature handcrafted textiles and artisan-made pieces, with each product reflecting traditional craftsmanship and attention to detail.
Frequently Asked Questions?
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Will the product look exactly like the images on the website?
We make every effort to represent our products accurately. As many pieces are handcrafted, slight variations in colour, texture, pattern, or finish may occur and are part of their unique character.
Do you offer delivery across India?
Yes, we offer shipping across India. Delivery timelines may vary depending on the destination and availability of the product.
How long will it take to receive my order?
Orders are generally dispatched within the stated processing period, after which delivery time depends on the shipping destination.
How can I track my order?
Once your order has been dispatched, tracking details will be shared with you through the contact information provided during checkout.
Can I return or exchange a product?
Returns and exchanges are subject to our applicable return policy. Please review the policy before placing your order.
What should I do if my order arrives damaged?
Please contact us as soon as possible with your order details and photographs of the damaged package or product so our team can assist you.
How should I care for my handcrafted textiles?
Care instructions may vary depending on the fabric and craftsmanship. We recommend following the specific care instructions provided with your product.
Why may there be slight variations between two pieces?
Handmade textiles can naturally have subtle variations in colour, weave, texture, and detailing. These differences are part of the individuality and authenticity of artisan craftsmanship.
Do you offer gift packaging?
Yes, selected products can be presented in Swarnim's signature gift packaging, making them suitable for thoughtful gifting.
Can I purchase products as gifts for someone?
Absolutely. Our collection is designed to bring together traditional artistry and meaningful gifting, making the pieces suitable for personal and special occasions.
